Forbes Computer Systems is now supply a range of computer telephony products that integrate with other Forbes software. The CTI interface software identifies the client within clientbase from the caller line id information supplied by you telephone provider*.
In addition to logging calls you can set up default actions - such us loading tempus time recording, bringing up tax return etc... all before the call is actually answered.
* There may be a small charge from you telephone provider for this.
Meteor
A single line call management and customer relationship management system which enables you to see who is calling before you accept the call and record what was said. Populate the database with your customers details and store valuable information such as notes, quotes and orders with any telephone conversation recordings you have made.
A single line call management and customer relationship management system which also enables you to make and receive telephone calls via your PC. Populate the database with your customers details and store valuable information such as notes, quotes and orders with any telephone conversation recordings you have made. A call logging and recording system for the PC.
A multiple line call management system which enables you to see who is calling prior to accepting the call. This enables you to screen calls and prepare for the conversation before you take the call. Missed or answered telephone calls can cost your business revenue. This call logging system will log all calls received and made.
